Mobility and logistics

The demand for services in private and public transport continues to rise and affects both, freight and passenger transport. Providers are seeking to cope with ever greater volumes in an even shorter time and continue to expand capacities and services without compromising quality. We support them in improving their performance and keeping the increasing complexity and rising costs under control.

How we can help

Sharpen strategic positioning
Optimise customer journey, improve customer experience
Simplify organisation and focus on customer needs
Optimise logistics chain and infrastructure (including e-mobility)
Improve agility and pace of innovation
Increase cost efficiency and improve quality of services, operational excellence
Establish end-to-end processes, simplify and accelerate digital transformation and automation
Design networked transport systems, ensure hub function
Transform successfully through joint development and implementation

Sub-industries

Service providers for private and public transport
Railway companies
Airports
Transport and logistics companies

High-performance transport systems: hpo Whitepaper

The challenges of freight and passenger traffic can only be solved systemically. Public space, energy consumption for mobility and transport infrastructure are closely interrelated, but are today managed in technical-organisational silos. This applies equally to countries, regions or cities. The further increase in traffic volume, new transport modes in the field of micromobility and ambitious climate targets (keyword "net zero 2040-2050") require an integrated treatment of the issues. But how can an integrated approach to organisation, management and control be ensured? The hpo white paper outlines a possible approach on how the actors in the transportation system can jointly master the challenges.

Publication and cases

"The project was about creating business transparency for our business. The external consulting partner should therefore be able to deal with figures and have an in-depth understanding of the industry. At the same time, they needed to understand our needs as an innovative, sustainable transport SME. hpo was able to fulfil all of these requirements.

The collaboration was uncomplicated and very efficient. The team was put together within 14 days, the project was set up and the first results were on the table shortly afterwards. hpo immediately focused on the right questions and got to the heart of the matter in the first version - viewed from different angles, presented in a practical and simple way, and therefore comprehensible for everyone involved.“

Ludwig Näf
CEO
RAlpin AG

"The many challenges in the integrated railway system can only be overcome with optimal cooperation between all business units. With the corporate project "Business Processes@SBB", SBB is simplifying, networking and aligning its processes with customer needs - always with a view to greater reliability in cross-divisional service provision. The creation of the new business processes with the hpo methodology helps to focus on value creation, the unbundling of complicated process landscapes and the clarification of responsibilities. This creates the basis for higher customer satisfaction, lowering process costs and improving manageability at all levels. In addition, a robust process architecture eliminates the need for constant restructuring, which in turn has a positive effect on the focus of the management agenda and employee motivation."

Andreas Meyer
ex CEO
SBB